Truona Logo

Who We Are

Our website address is: http://truona.com.

Thank you for visiting TruOna. We are a company, creating products to enhance your lifestyle experience. Please read this Privacy Policy, providing consent to document in order to have permission to use our products.

What Personal Data We Collect and Why We Collect It

1. Information We Collect

1.1 Personal Information

When you interact with our website, we may collect personal details, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment details (processed securely through third-party payment gateways)

1.2 Non-Personal Information

We automatically collect non-personal data, such as:

  • IP address

  • Browser type

  • Device information

  • Cookies and tracking technologies (for analytics and advertising)

1.3 Transaction Information

Details of purchases, order history, and preferred products.

2. How We Use Your Information

We use your data for:

  • Processing and fulfilling orders

  • Customer support and communication

  • Personalizing your shopping experience

  • Sending marketing and promotional offers (with opt-out options)

  • Running targeted advertisements on third-party platforms (e.g., Google, Facebook)

  • Analyzing user behavior to improve our website and services

  • Preventing fraudulent activities and ensuring security

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your data with:

  • Service Providers: Payment processors, shipping companies, and marketing partners

  • Advertising Partners: Google Ads, Facebook Ads, and other platforms for retargeting and marketing campaigns

  • Legal Authorities: If required to comply with legal obligations or enforce our terms

4. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can manage cookie preferences in your browser settings. Our site may also use third-party tracking tools like Google Analytics to monitor usage patterns.

5. Data Security

We implement security measures to protect your information. However, no data transmission is 100% secure. Always use strong passwords and be cautious when sharing personal details online.

6. Your Rights

As per Indian Data Protection Laws, you have rights to:

  • Access, update, or delete your personal data

  • Opt-out of marketing communications

  • Restrict data processing for certain activities

To exercise these rights, contact us at info@truona.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "29/01/2025" date.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

TruOna
Email: info@truona.com.